POLICIES
Can I make a change to my order?
Typically, yes! Send an email to chelsey@evermoreblooms.org as soon as possible with your order number and requested change and we’ll do our best to accommodate. Changes cannot be made to orders that have already been shipped.
Can I make an exchange?
As a small team of volunteers, we simply do not have the capacity to manage exchanges. If an item is the wrong size, we’d suggest gifting the item to a friend. If you’d like to reorder, please use the code BLOOM to save 10%. Thank you for your understanding and support of our mission!
Can I make a return?
Returns are accepted for damaged items only. You have 7 business days to contact us to initiate a return for a damaged item. When emailing, please include your order number and a photo of the damage. Damaged items must be returned unused, and have all original packaging. Once we receive the item, a refund will be issued to your original form of payment. Refund processing times vary based on your financial institution.
Where do you ship?
Currently we are shipping domestically to the 50 United States. Want us to ship elsewhere? Send us a message via our contact page and we’ll see what we can do!
Do you offer local pick up in the Sioux Falls area?
As a small nonprofit team, coordinating local pickups is not feasible at this time. Occasionally we will offer a local pickup option for large drops, and that will always be indicated upon checkout if it is an option. Elegant Mommy in Sioux Falls does carry a selection of our items you can pick up same day, you can check if they have what you need here!
What is your processing time?
We aim to ship items every Tuesday & Friday. As a small volunteer team, we appreciate your patience if we experience an influx of orders.
I have another order question, help?!
Send us a message on our contact page, we’re happy to help!